Shippings & Returns

Shipping Policy

We are committed to providing a seamless delivery experience for our matcha products. Our shipping methods are designed to ensure the safe and efficient delivery of your orders. We take great care in packaging to maintain the quality of our matcha products during transit. As for shipping costs, we strive to offer competitive rates to enhance your overall shopping experience. Orders are generally processed and shipped within three to five business days. Processing times may vary during periods of high order volume.

Return & Exchange Policy

At DMatcha!, we prioritize customer satisfaction. Due to the nature of our perishable products, we cannot accept returns. Thank you for your understanding.